Reservations Agent
Kateqoriya :XidmətTurizm və mehmanxana işi
Əmək haqqı:500 AZN
İşə götürən :Rixos Quba Azerbaijan
Əlaqədar şəxs :HR Department
Ünvan:Quba >> Quba r-nu
Yaş:24
İş təcrübəsi:3 ildən 5 ilə qədər
Təhsil:Ali
Email:RHQBA.HR@rixos.com
Tarix:27 May 2016
Son tarix:27 May 2017
Elanın nömrəsi:15494
Baxılış sayı:1205
Məlumat

Rixos Quba-Azerbaijan Hotel is looking for a Reservations Agent Location of work: Quba-Azerbaijan Probation duration: 3 months DUTIES AND RESPONSIBILITIES Reporting to the FO manager and Reservations specialist, responsibilities and essential job functions include but are not limited to the following: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and how to code each reservation. Creates and maintains reservation records by date of arrival and alphabetical listing. Determines room rates based on the selling tactics of the hotel. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the hotel\'s policy on guaranteed reservations and no-shows. Promotes and maintains good public relations and uses every opportunity to maximize business e.g. up selling.

Namizəddən tələblər

QUALIFICATIONS Excellent attention to detail Fluent in English and Russian Minimum 1 year of relevant experience in 5* hotel Excellent telephone manners Excellent inter-personal and communication skills Good knowledge of MS Office To have an experience with Fidelio is preferable Ability to adapt to different guests patience and tact the ability to stay calm under pressure and look after several things at once Good problem solving skills Knowledge of safety standards Benefits: • Accommodations • Transport to/from work • Breakfast & Lunch All qualified candidates are required to send a short cover letter indicating this position and attach a CV with photo to the HR Department by e-mail: RHQBA.HR@rixos.com


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